Associate Manager, SAM
Coinbase Charlotte, NC Remoto Publicada em 17 de jun. de 2026
Senior
A descrição completa está disponível na vaga original.
Responsabilidades
- Own the end-to-end content lifecycle across TM, Screening, and EDD, managing intake, prioritization, creation, review, approval, publishing, and change communication for all procedural content, guidance documents, and job aids
- Lead a small team of 2-3 contractors, assigning work, setting priorities, and ensuring consistent quality and delivery against deadlines
- Drive program management for the TM function, hosting weekly change management meetings, tracking the book of work, resolving blockers, and reporting progress to senior leadership
- Build and deploy AI agents and automated workflows to scale content production, streamline intake processes, and reduce manual effort across daily operations
- Partner cross-functionally with Engineering, L&D, Operations, 2nd Line Compliance, and Program teams to align content and process changes across the organization
- Shape the AI strategy for the content domain, identifying opportunities for automation, building agent-driven solutions, and driving adoption across the team
Requisitos
- 7+ years of experience in compliance operations, financial crimes, AML/BSA, or related regulatory environments
- Demonstrated program management track record, including managing 3+ cross-functional initiatives simultaneously with structured tracking and deadline-driven delivery
- Hands-on experience applying AML/BSA, transaction monitoring, sanctions screening, or EDD regulatory frameworks in an operational context
- Proven ability to build and manage AI agents and automated workflows, including driving AI strategy and adoption within a functional domain
- Experience managing content lifecycles or knowledge management functions in a regulated environment, with published outputs used by front-line operations teams
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
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